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Customer Service Inspections Before continuous water service for new construction is established, Texas law requires an inspection of the private water-distribution system as a way to ensure that the water is safe to drink. This type of customer service inspection is required in Title 30 of the Texas Administrative Code (TAC), Subsection 290.46(j). WHAT IS… Continue Reading Customer Service ...San Antonio Ends Watering Rules. May 19, 2021. Per city ordinance, San Antonio City Manager Erik Walsh, in consultation with SAWS President/CEO Robert R. Puente, declared an end to Stage 1 and 2 watering rules effective Thursday, May 20. Recent rains have sent the 10-day average for the Edwards Aquifer above the trigger of 660 feet msl.SAWS Guidelines for As-Built Submittals by Consultants. General Construction Permit: Payment and Receipt Affidavit 56 KB. General Construction Permit: Certificate of Review 12 KB. General Construction Permit: Water Acceptance Certificate 65 KB. Sewer Acceptance Certificate Template 65 KB. General Construction Permit: As-Built Example 376 KB.Outdoor commercial fountains must have a SAWS variance in order to operate during drought stages 1 through 4. Watering with an irrigation system, sprinkler or …Under year-round watering rules, all fountains – whether commercial or residential ( indoor or outdoor) are allowed. Landscape watering with an irrigation system or sprinkler is permitted any day of the week before 11 a.m. or after 7 p.m. Hand watering with a hand-held hose, drip irrigation, soaker hose or bucket is permitted any time of day.SAWS customers are still able to water with a handheld hose any time on any day. Your designated day is based on the last digit of your address (0-9). Below are the designated watering days for ...Follow our five-week watering schedule and tips to establish healthy turf: Week 1: One-half inch per day (preferably a quarter inch in the morning and a quarter inch in the evening) Week 2: One-half inch per day (preferably all at one time to begin developing a deeper root system) Week 3: One-half inch every two-to-three days (exact need ...Give us a call at 210-704-SAWS (7297) and we'll be happy to update your contact information for you. If you didn't hear from us during The Big Freeze, it's likely because we didn't have a current phone number or email address to contact you.Water Quality. Warm season grasses tolerant of salt residue. Occasional leaf burn/species dependent – minimize spray arc. No empirical evidence on salt build-up within soil in our ecosystem. Small amount of nitrogen. Regulatory Agencies. TAC 210 – Rules on Reclaimed Water – purple, purple, purple. TAC 344 – Rules on Irrigation design ...What is the SAWS program? In partnership with San Antonio Water System, this limited-time program encourages homeowners to maximize watering efficiency with the Rachio 3 Smart Sprinkler Controller. The Rachio 3 is only $74.99 + tax for eligible SAWS residents with a coupon (a $230+ value)!The American Rescue Plan Act, or ARPA, earmarked $1.9 trillion in federal COVID-19 relief, including $326.9 million for San Antonio. Signed into federal law in March 2021, the act aims to help families, small businesses and local governments recover from financial setbacks caused by the pandemic. In November, San Antonio City Council voted to ...The Residential Rate Calculator can be used to help you get an idea of how approved 2023 rates and 2024 Uplift Assistance Program fee changes will affect your monthly residential water bill. Location. Meter Size. Impervious Cover in sq. ft *. Monthly Water Usage (gallons) Winter Average (gallons) Service Type. Water and Sewer.SAWS customers are only allowed to use their sprinkler systems from 7 a.m. to 11 a.m. and 7 p.m. to 11 p.m. on their designated days as part of the utility company's water restrictions in response ...Providing 2 million people with clean, affordable water and eco-friendly wastewater service is a huge responsibility. I feel honored to lead SAWS as we meet that challenge — both now and for the next 50 years. SAWS is a public utility owned by the City of San Antonio. It was created in May 1992 through the consolidation of three predecessor ...SAWS Water Recycling Facts. In the 1930s, San Antonio's Rilling Road plant was one of the first water recycling systems in the state of Texas. It was replaced by the state-of-the-art Steven M. Clouse facility in 1987. In the 1950s and 60s, San Antonio and CPS Energy were pioneers in the large-scale use of recycled water for cooling electrical ...As a reminder, we’re still in drought and Stage 2 watering rules are in place. That means landscape watering with a sprinkler, irrigation system or soaker hose is allowed only from 7-11 a.m. and 7-11 p.m., one day a week, based on the last number of your street address. You can still hand-water with a hose-end nozzle any time.The approved Vista Ridge Pipeline will become our ninth source, giving the city 20 percent more water for the future beginning 2020. SAWS’ Desalination Plant, which opened in 2017, processes and desalinates salty water pumped from underground resulting in 12 million gallons of clean, drinkable water every day for the people of San Antonio. Aquifer …SAWS Customer Portal is the online customer service and billing system for San Antonio Water Systems customers.Watering Efficiently. Year-round, landscape watering is allowed before 11 a.m. and after 7 p.m. every day. Watering by hand-held hose or with a 5-gallon bucket is allowed any time. Click here for faqs about watering rules & tips for your lawn.SAWS Customer Portal is the online customer service and billing system for San Antonio Water Systems customers.Stage 3 restrictions may begin when the 10-day rolling average of the Edwards Aquifer level drops to 640 feet mean sea level at the monitored well. Coming out of drought stages can be considered 15 days after the aquifer is above the trigger. All restrictions from Stage 1 and Stage 2 remain in effect unless added to or replaced by Stage 3 rules ...Send a copy of the repair receipt and a brief explanation of the type of leak within 60 days of repair, the date of repairs, and the account number or service address to SAWS Account Review, P.O. Box 2449, San Antonio, TX, 78298, by fax to 210-233-4163 or email to [email protected]. Be sure to include your contact information.Welcome to SAWS! Our vision for customer service involves exploring today's technology to engage our customers with courteous, timely and quality service. Here ...Edwards Aquifer Management. In 2023, approximately 49% (~163,000 AF) of water used by SAWS customers came from the Edwards Aquifer. The Edwards Aquifer Authority (EAA) issued water rights through an established permitting process, and today, SAWS goal is to maintain approximately 281,000 AFY of those rights.. Access to these permitted groundwater withdrawal rights is subject to varying levels ...Through May 31, SAWS residential customers can apply for up to four $100 WaterSaver coupons in order to replace part of your thirsty lawn with lush, drought-tolerant garden beds and/or permeable patios. That’s a whopping $400 in savings! Stop dreaming and start creating your own rich garden bed, complete with radiant plants like butterfly ...An emergency locate request is defined as: A clear and present danger to life, health, safety or property or a situation that demands immediate action to prevent or repair a major service outage. Prior to any excavation activity, if your request falls within the parameters of a defined emergency, please call 210-704-SAWS (7297) and press option ...The SAWS Board of Trustees usually meets the first Tuesday of each month at 9 a.m. in the SAWS Administrative Office Board Room, 2800 U.S. Hwy 281 North. While all SAWS Board Meetings are open to the public, The Board of Trustees may, at any time, close the meeting and hold an executive session pursuant to the Texas Open Meetings Act to discuss ...Our goal is simple: to offer a helping hand to our neighbors in need. Since water is an essential part of life, we want to make sure no family ever has to be disconnected because they can't pay their bills. We started our assistance program in 2000 with just a handful of benefits. Today, Uplift has grown to include many ways to assist ...SAWS Field Investigations are designed for students 6th grade and above. Groundwater Sleuthing Field Investigation Visit San Antonio Water System's newest facility, H2Oaks and learn about our water resources, desalination and human impact on groundwater. Students tour SAWS reverse osmosis brackish groundwater desalination plant and participate in hands-on laboratory activities. Program ...San Antonio Water System • 2800 U.S. Hwy 281 North • P.O. Box 2449 • San Antonio, TX 78298-2449 210.704.7297 • www.saws.org Todas las restricciones de la Etapa 1 se mantienen en efecto a menos que se le sumen o sean remplazadas por las reglas de la Etapa 2. Solo se permite el riego del jardín con sistemas de irrigación,Providing 2 million people with clean, affordable water and eco-friendly wastewater service is a huge responsibility. I feel honored to lead SAWS as we meet that challenge — both now and for the next 50 years. SAWS is a public utility owned by the City of San Antonio. It was created in May 1992 through the consolidation of three predecessor ...SAWS Water Leaks ApplicationSAWS Customer Portal is the online customer service and billing system for San Antonio Water Systems customers.4 days ago · Edwards Aquifer Level & Statistics - San Antonio Water System. Stage 2 Watering Hours / Edwards Aquifer Level: 638.9. Updated 4/30/24. 4 days ago · Providing 2 million people with clean, affordable water and eco-friendly wastewater service is a huge responsibility. I feel honored to lead SAWS as we meet that challenge — both now and for the next 50 years. SAWS is a public utility owned by the City of San Antonio. It was created in May 1992 through the consolidation of three predecessor ... Give us a call at 210-704-SAWS (7297) and we'll be happy to update your contact information for you. If you didn't hear from us during The Big Freeze, it's likely because we didn't have a current phone number or email address to contact you.SAWS Water Leaks ApplicationQuick Look at Watering Rules. Under Stage 2 rules, landscape watering is permitted once-a-week watering on your designated watering day from 7-11 a.m. and 7-11 p.m. Water waste includes runoff or failing to fix leaks. Watering with a hand-held hose is permitted any time. Visit SAWS Drought Restrictions for complete watering rules and drought ...22-7002. 2/6/24. Mathis Road - Hardy Road to Waterwood Pass Approach Water Main. View Results PDF. CO-00705-JP. IFB. 22-7008. 1/31/24. Benclare Estates Offsite SAWS Pressure Reducing Valve Facility.S AN ANTONIO - The San Antonio Water System (SAWS) is asking locals to wrangle their water use and comply with the Stage 2 watering rules.. Stage 2 restrictions begin when the 10-day rolling ...With Fiesta season just around the corner, San Antonio Water System is gearing up for the celebrations with its latest sewer-themed medal. The 2023 Multi-Flush of Madness Fiesta medal is a Marvel-movie spin, and features clog culprits being caught in the flush. The medal is now available for sale at SAWS payment centers: Medals are $10 each ...It was the first non-Edwards Aquifer water to enter the SAWS distribution system in early 2002. Timberwood Project. The Timberwood Project is the smallest producing project delivering up to 2,000 AF of Trinity Aquifer water from 4 wells in Northern Bexar County. Combined, SAWS received approximately 3,400 AF from these three Trinity Aquifer ...The consulting engineer should then submit that package as a USA Request to SAWS via one of the following methods: Email: [email protected] [email protected] [email protected] [email protected]. 10. Mail: San Antonio Water System Attn: USA Requests PO BOX 2449 San Antonio, TX 78298.An emergency locate request is defined as: A clear and present danger to life, health, safety or property or a situation that demands immediate action to prevent or repair a major service outage. Prior to any excavation activity, if your request falls within the parameters of a defined emergency, please call 210-704-SAWS (7297) and press option ...About SAWS Board Committee Meetings. Meetings will be held at SAWS Headquarters, Administrative Offices Building, Executive Conference Room (Room 695), 2800 U.S. Hwy 281 North, San Antonio, TX 78212. Announcement: The San Antonio Water System Board of Trustees may hold an executive session pursuant to the Texas Open Meetings Act, Texas ...That's where San Antonio Water System's Affordability Discount Program can help. More than 34,000 families are currently receiving assistance to pay their monthly water bill. Come January 2023, when SAWS' new proposed rate structure becomes effective, nearly all of their bills will be lower.Stage 1. Stage 1 restrictions begin when the 10-day rolling average of the Edwards Aquifer level drops to 660 feet mean sea level at the monitored well. Coming out of drought stages can be considered 15 days after the aquifer is above the trigger. All residential fountains and indoor commercial fountains can operate at any stage of drought.In accordance with the requirements of City Ordinance No. 75686, we are pleased to submit herewith the Annual Comprehensive Financial Report of the San Antonio Water System (SAWS) for the year ended December 31, 2023. We believe that the financial and statistical information presented in the report is accurate in all material respects and that ...Service. SAWS strives to provide great customer service and helpful information to its customers. Whether you need emergency assistance or simply have a question about your bill, we're here to help. Pay Your Bill. Start-Stop Service. ConnectH2O. Contact Us. Affordability Programs. Customer Self-Service.But despite most people following the rules, water demand has started to increase — especially over the last two summers of record heat and severe drought. To make conservation rules more effective, efficient, and fair, SAWS is proposing changes and has been listening to your feedback to fine-tune those efforts.Production Facility Specifications. Drawings and specs for pumps, wells and storage tanks. Standard specs & drawings are provided as a technical resource for engineering professionals to use in design and construction of water projects managed/contracted by SAWS....

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